Disable overlays, antivirus, and third-party utilities
If the cache data in your Ubisoft Connect launcher is corrupted, it may prevent new profile data from being written.
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\[User ID]\2688
Most "Creating profile data" hangs arise from corrupted local profile files or cloud sync conflicts with Ubisoft Connect; decisive resolution is to back up saves, clear local profile/cache, verify game files, and relaunch (offline-first). If those steps fail, collect logs and contact Ubisoft support with the diagnostic data listed.
