Palo Alto Failed To Fetch Device Certificate Tpm Public Key Match Failed Updated [work] Now

: Misconfiguration of the Palo Alto device, such as incorrect TPM settings or incorrect certificate configuration.

: If the fetch consistently times out, try lowering the Management Interface MTU (e.g., to 1374) to ensure stable communication with the CSP. Clear Temporary Files (Reboot) : Misconfiguration of the Palo Alto device, such

Examples of useful CLI/log outputs to include with a support case escalate with these data points:

If you’ve cleared the TPM, re-enrolled certificates, and verified the public key match in authd.log but still see the error, escalate with these data points: : Misconfiguration of the Palo Alto device, such