Keep your phone within a foot of the watch during the transfer. This isn't the time to walk into the other room for a snack! Troubleshooting: What if the update fails?
If your version is lower than , you are likely experiencing the "hot" battery drain issue and should update immediately. hk8 pro max firmware update hot
: It is normal for the watch and charger to get slightly warm during the update or charging process. If it feels excessively hot, stop the update, let it cool, and ensure you aren't using a high-wattage fast charger. Stuck Update : If the progress bar freezes, try a force restart Keep your phone within a foot of the
If a version is available, tap "Download" and wait for the transfer to complete. If your version is lower than , you
. Keep the app open in the foreground until the watch restarts automatically. Post-Update Reset : For the best performance, perform a factory reset