: If you downloaded the game in parts (e.g., .rar files), ensure you have all parts in the same folder and extract the one; the setup.exe should appear in the extracted folder. Check for Renamed Files : Some versions rename the file to something like setup.exe1 . If you see this, rename it back to 4. Direct Solution for "Internal Error" If the setup file is present but won't run, ensure you have Visual C++ Redistributables
If you own the game legally via EA: