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You attempted to restart your BlackBerry KeyOne, and instead of booting into the Android operating system, the device is displaying a screen with the following text (or similar):
: Failed attempts to use a Mobile Upgrade Tool or autoloader can leave the device in a semi-permanent bootloader state. III. Resolution Strategies
If all the above steps fail, flashing the device may be necessary. This process will erase all data on the device, so make sure to back up any important data. Download the latest firmware for the BlackBerry Keyone from the official BlackBerry website. Follow the instructions provided with the firmware to flash the device.
Here is the for a KEYone stuck at the top of the bootloader menu:
From recovery:
You attempted to restart your BlackBerry KeyOne, and instead of booting into the Android operating system, the device is displaying a screen with the following text (or similar):
: Failed attempts to use a Mobile Upgrade Tool or autoloader can leave the device in a semi-permanent bootloader state. III. Resolution Strategies
If all the above steps fail, flashing the device may be necessary. This process will erase all data on the device, so make sure to back up any important data. Download the latest firmware for the BlackBerry Keyone from the official BlackBerry website. Follow the instructions provided with the firmware to flash the device.
Here is the for a KEYone stuck at the top of the bootloader menu:
From recovery: